Real Clean Carpet Care

Frequently Asked Questions

Popular Frequently Asked Questions

carpet cleaners in fayetteville nc

Chosen as the premier carpet cleaners in Fayetteville, NC, we believe in the importance of a clean and healthy environment for your family. Our commitment to your well-being is reflected in our exclusive use of certified organic cleaning products. By minimizing chemical presence on surfaces and in the air, we ensure a safer, healthier home for you and your loved ones. Coupled with our eco-friendly approach and same-day service availability, we deliver not just convenience, but peace of mind during challenging times.

To maintain our affordable pricing, our services DO NOT include moving furniture. We kindly request that any furniture you wish cleaned under be moved prior to your appointment. Thank you for understanding and assisting us in delivering quality service at great value.

Your pets are family, and we care for their spaces too! To enhance our cleaning and address pet odors effectively, we suggest adding pet enzymes to your service. This not only freshens up your home but also helps discourage future accidents. For your pet's comfort and safety, we kindly recommend keeping them in a secure and cozy area during our visit, as the noise of vacuums and the presence of new people might be unsettling for them.

Certainly! We recognize the importance of catering to individual preferences and sensitivities regarding cleaning products. Should you have specific requests or wish for us to use particular products, kindly inform us ahead of time. Our goal is to tailor our services to your requirements, ensuring your utmost satisfaction.

Your home and possessions' safety and security are our top concern. In Fayetteville, NC, our professional carpet cleaners undergo thorough training and background checks, guaranteeing both their skill and trustworthiness. With our stringent safety protocols, we ensure your property is well-protected throughout the cleaning service. Rest assured, your home and belongings are in skilled and trustworthy hands, giving you complete peace of mind.

Yes, we offer recurring cleaning services to help you maintain a consistently clean and fresh environment. Whether you need weekly, bi-weekly, or monthly cleanings, we can customize a schedule that fits your needs. Our recurring cleaning services are designed to make your life easier and ensure that your space remains sparkling clean at all times.

To ensure the best results from our carpet cleaning service in Fayetteville, NC, we suggest a few simple preparations. Please lightly vacuum your floors, move any light furniture out of the area to be treated, and clear away small items such as children's toys. Your cooperation greatly enhances our ability to deliver exceptional service. Thank you!

Drying times for carpets post-cleaning the environment. Typically, steam cleaned carpets usually dry within 4 to 12 hours. Remember, humidity, carpet density, and air flow play crucial roles in drying speed. To ensure your carpet's longevity and avoid any re-soiling, it's vital to adhere to the drying instructions provided by your carpet cleaning professional and wait until your carpet is entirely dry before walking on it.

 

At Real Clean Carpet Care, we're dedicated to delivering eco-friendly cleaning solutions to our cherished clients. Recognizing the significance of not just attaining pristine and refreshing carpets but accomplishing this with a commitment to environmental stewardship.

Electricity is not essential but recommended to expedite the drying process. However, we can adapt our methods to accommodate settings without power.

No actually, spot treating can sometimes do more harm than good, potentially leading to bleach spots. Left it to the professionals.

For your convenience, we accept cash, cards, Apple Pay, Google Pay, Zelle, and CashApp. Please note that personal checks are not accepted.

Feel free to get in touch with us to discuss your unique cleaning requirements. Our team is eager to assist you and introduce a new level of cleanliness and freshness to your space through our professional carpet cleaners in fayetteville nc services.

Have Any Questions

    Welcome to Real Clean Carpet Care! Your privacy and the security of your personal information are important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.

    Information We Collect

    1. Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, and physical address. This information is collected to facilitate communication and provide our carpet cleaning services.

    2. Payment Information: We may collect payment information, such as credit card details, to process payments for our services securely. Please note that we do not store your payment information on our website.

    3. Website Usage Data: We collect data related to your interactions with our website, including pages visited, links clicked, and other usage information. This data helps us improve our website and services.

    4. Communication Data: If you contact us through our website or via email, we may retain records of our communication to assist with customer service and support.

    How We Use Your Information

    We use the information we collect for the following purposes:

    • To provide and maintain our carpet cleaning services.
    • To process payments and bookings.
    • To respond to your inquiries and provide customer support.
    • To send you updates, promotions, and important service-related information (you can opt-out of marketing communications at any time).
    • To improve our website and services.

    Data Security

    We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include secure socket layer (SSL) technology and regular security audits.

    Disclosure of Your Information

    We may disclose your information in the following circumstances:

    • To comply with legal obligations and regulatory requirements.
    • To trusted service providers who assist us in delivering our services.
    • To protect our rights, privacy, safety, or property, or that of others.
    • In the event of a merger, sale, or transfer of assets, your information may be part of the transferred assets.

    Your Choices

    You have the right to review, update, or delete your personal information by contacting us. You can also opt-out of receiving promotional communications from us.

    Changes to this Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Any significant changes will be communicated through our website or other appropriate channels.

    Contact Us

    If you have questions or concerns about this Privacy Policy or your personal information please contact us using our contact page.

    By using our website and services, you agree to the terms outlined in this Privacy Policy.