Frequently Asked Questions

Chosen as the premier carpet cleaners in Fayetteville, NC, we believe in the importance of a clean and healthy environment for your family. Our commitment to your well-being is reflected in our exclusive use of certified organic cleaning products. By minimizing chemical presence on surfaces and in the air, we ensure a safer, healthier home for you and your loved ones. Coupled with our eco-friendly approach and same-day service availability, we deliver not just convenience, but peace of mind during challenging times.

To maintain our affordable pricing, our services DO NOT include moving furniture. We kindly request that any furniture you wish cleaned under be moved prior to your appointment. Thank you for understanding and assisting us in delivering quality service at great value.

It's recommended to have carpets professionally cleaned every 12-18 months, depending on foot traffic, pets, and other factors.

Certainly! We recognize the importance of catering to individual preferences and sensitivities regarding cleaning products. Should you have specific requests or wish for us to use particular products, kindly inform us ahead of time. Our goal is to tailor our services to your requirements, ensuring your utmost satisfaction.

While professional cleaning can remove most stains, certain types of stains (like dye or bleach) may be permanent. Specialized treatments can help with tough stains.

To ensure the best results from our carpet cleaning service in Fayetteville, NC, we suggest a few simple preparations. Please lightly vacuum your floors, move any light furniture out of the area to be treated, and clear away small items such as children's toys. Your cooperation greatly enhances our ability to deliver exceptional service. Thank you!

At Real Clean Carpet Care, we're dedicated to delivering eco-friendly cleaning solutions to our cherished clients. Recognizing the significance of not just attaining pristine and refreshing carpets but accomplishing this with a commitment to environmental stewardship.

Electricity is not essential but recommended to expedite the drying process. However, we can adapt our methods to accommodate settings without power.

No actually, spot treating can sometimes do more harm than good, potentially leading to bleach spots. Left it to the professionals.

For your convenience, we accept cash, cards, Apple Pay, Google Pay, Zelle, and CashApp. Please note that personal checks are not accepted.

Yes, we offer LVP and laminate floor cleaning.

Yes, while engineered hardwood floors can not be sanded to remove scratches. A screen and recoat may do the trick. Please call us if you have any more questions. 

Yes, professional cleaning removes allergens like dust, pet dander, and mold from carpets, improving indoor air quality and reducing allergy symptoms.

No, regular professional cleaning actually extends the life of your carpets by removing dirt and debris that can cause fibers to break down over time.

Yes, most professional cleaners use specialized treatments that can neutralize pet odors, especially if they’re caused by pet urine.